This platform is operated by Artwork City Limited (“ArtworkCity”). “We”, “us”, and “our” refer to ArtworkCity. By visiting or using our website, you agree to be bound by these Terms & Conditions (“Terms”). ArtworkCity may amend these Terms at any time at our discretion; updated Terms apply from the date of publication.
Artist - A person who created an Original Artwork and has the legal right to sell it, and who has uploaded the Artwork for sale via the ArtworkCity website.
Artwork - An original work offered for sale on the ArtworkCity platform. This includes: - Live Artwork: physical, original works (e.g., paintings, drawings, mixed media) shipped directly from the Artist; and - Digital Artwork (Physical Print): artworks created digitally that are supplied to the Client only as a physical product (e.g., canvas print or printed-and-framed work). Purely digital file downloads are not sold on ArtworkCity.
Client - A person who purchases Artwork via ArtworkCity.
Content - Any data posted on the platform, including images, listings, text, profiles, audio, and links.
Member - Any person with an ArtworkCity account, whether Artist or Client.
Platform - The ArtworkCity website, marketplace services, and Wall Viewer.
Wall Viewer - A visualisation feature allowing Clients to preview Artworks at actual size on their walls and optionally hear Artist voice recordings.
Words which refer to the singular include the plural and vice versa; and words importing one gender include the other genders.
ArtworkCity provides a marketplace for Artists to connect with Clients and transact. ArtworkCity is not a party to the sale contract between Artist and Client and is not liable for disputes between them.
The Wall Viewer provides a real-time preview with a ±3 cm margin of error. Accuracy depends on measurements provided by Users. ArtworkCity is not liable for loss arising from inaccurate measurements. Artists may add voice recordings; Clients may share designs on social media.
Register via our website. After verification, you will gain access to your Artist dashboard. Connect your payout method (e.g., Stripe) and publish your shipping and refund/returns policies. Membership approval is at ArtworkCity's discretion.
Artists agree to provide: - Full name - Age - Gender - Ethnicity - Contact number - Email address - Physical address (for art pick-ups) - Artwork details (name, dimensions, medium, and high-quality photos)
Optional (recommended): - Artist profile/biography - Art philosophy or work insights (including audio) - Personal photo
Note: The demographic fields (age, gender, ethnicity) are collected for community insights and reporting and are handled in accordance with our Privacy Policy and applicable law.
ArtworkCity does not accept obscene, pornographic, defamatory, racist, or unlawful content. We may remove content and suspend accounts at our discretion.
Artists grant ArtworkCity a non-exclusive, transferable, royalty-free licence to use, display, modify and distribute their Content for the purposes of marketing and promoting the Artist, their Artworks, and the Platform (including on our website, email, social media, and ads). This licence does not transfer ownership and does not authorise resale or licensing of the Artwork itself. It remains in effect only for as long as reasonably necessary to carry out the marketing activities described above.
If an Artist removes an Artwork or closes their account, any marketing material already created, scheduled, or published by ArtworkCity may continue to be displayed, reposted, or remain available as part of past campaigns, platform content, or historical posts. This includes social media posts, emails, advertisements, and website features created while the Artwork was active.
ArtworkCity is not required to remove or retract historical marketing material but will not create new promotional content for removed Artworks.
The licence remains active for as long as reasonably necessary to carry out the marketing activities
Third-party payment processing fees (e.g., Stripe, Afterpay) apply in addition to the commission above. These fees are charged at the payment provider's current rates and may vary by card type, currency, and payment method. Please refer to the payment provider's published pricing for full details.
Artists must publish and adhere to their own warranty and returns policy. Artists are responsible for shipping or arranging pick-up and for ensuring the Artwork arrives undamaged unless otherwise agreed with the Client.
Artists warrant they own or control all rights necessary to list and sell the Artwork and to license Content to ArtworkCity under these Terms. ArtworkCity is not liable for any infringement by an Artist or User.
Clients may pay using standard debit and credit cards. Payments are processed by Stripe.Afterpay is also available at checkout (where offered).
Artists select the courier and should include shipping costs in pricing. Colours and appearance may vary between on‑screen previews and the physical Artwork.
ArtworkCity may refuse, cancel, or limit orders at our discretion. Clients must maintain accurate and current billing details.
Users are responsible for their use of the Platform. To the maximum extent permitted by law, ArtworkCity is not liable for direct or indirect loss arising from use of the Platform, Artwork quality, accuracy, legality, or expectations. We may limit activities, issue warnings, or terminate memberships at our discretion.
NZD $20 per month.
Minimum commitment of three (3) months. After the initial term, the subscription renews month-to-month unless cancelled via email.
Upon accepting these terms (e.g., by ticking the subscription box), you will receive a secure payment link. Benefits activate once payment is confirmed.
Subscribers receive a welcome email with access codes and instructions for the Artist Perks Program and guidelines to maximise benefits.
Email info@artworkcity.com to cancel. Cancellations requested within the first 3 months take effect after the lock‑in period. No partial refunds for unused time.
Keep listings current; respond to enquiries promptly; present Artwork truthfully; do not share partner discount codes privately or publicly (breaches may result in suspension or removal).
We may modify subscription terms at any time via email or website notice. Continued use after changes implies acceptance.